Our strategy

Effective management of performance information requires a clear understanding of different responsibilities, and the structures and systems involved in managing performance information.

The NLC aims to ensure that the needs of its stakeholders are satisfied effectively, efficiently and economically. The development, implementation and maintenance of a performance management policy for the NLC is critical in meeting the above need.

Performance management within the NLC is an integrated management strategy that seeks to:

  • Create a shared vision of the purpose, aims and values of the NLC.
  • Help stakeholders and employees understand their part in contributing to the achievement of organisational aims and goals, as well as maintaining organisational values.
  • Manage and enhance the performance of individual employees and that of the NLC as a whole.

The performance management process comprises planning, budgeting, monitoring and reporting of performance. The diagram below clearly shows the relationship between the processes and also highlights the Executive Authority’s accountability for the process to Parliament. Summary of reporting legislative requirements are tabled below:

Summary of reporting legislative requirements are tabled below:

Performance management process NLC
Strategic planning Treasury Regulations – chapter 30
Budgeting and implementation planning Treasury Regulations – chapter 30
Implementation Treasury Regulations – chapter 30
Reporting (in-year and annual reporting) PFMA, Section 55(2)(a) and Treasury

The NLC’s planning aims to undertake the following:

  • Achieve a uniform approach to ensure compliance with the PFMA in relation to performance management and reporting.
  • Promote open and transparent management of performance information strategy and measurement process.
  • Uphold sound corporate governance principles.

Our vision

Catalyst for social upliftment

Our mission

Regulate all lotteries and sports pools with integrity and ensure the protection of all participants
Maximise revenue for good causes in a responsible manner
Distribute funds equitably and expeditiously

NLC values


To be honest, open, accessible and fair in all our dealings, decisions and actions.


To take ownership of our responsibilities, to work effectively, efficiently, with professionalism and ensuring a positive sustainable impact on the communities we serve.


To provide a level of service which is of a high quality, target based and meets the expectations of all stakeholders.


To be sensitive to the needs of the community in order to initiate social upliftment.


Ultimate outcomes

Competent, capable and relevant lottery industry

Compliant and regulated lottery industry receptive to the NLC mandate

Fair and equitable distribution of grant funding


Strategic objectives

Effective and efficient administration of the NLC

 
 

Financial sustainability, control and discipline in line with applicable legislation

 
 

Initiatives geared towards ensuring compliance with the Lotteries Act

 
 

Fair and equitable grant allocations

 
 

Performance indicators, baseline and targets

 
  1. Collaborative partnerships
  2. Education and awareness campaigns
  3. Integrated enterprise wide architecture
  4. Corporate governance
  5. NLDTF disbursements
  6. Implementation of the investment strategy
  7. Localised procurement
 
 
  1. Combating illegal lotteries
  2. Monitoring the performance of the National Lottery Operator against the licence conditions
  3. Society lotteries
 
 
  1. 150 days
  2. 5% distribution across all provinces
  3. Monitoring and evaluation site visits
  4. Impact evaluation study
 

Further Reading

Strategic Outcome-Oriented Goals

Read more

Unpacking our Performance

Read more