Effective management of performance information requires a clear understanding of different responsibilities, and the structures and systems involved in managing performance information.
The NLC aims to ensure that the needs of its stakeholders are satisfied effectively, efficiently and economically. The development, implementation and maintenance of a performance management policy for the NLC is critical in meeting the above need.
Performance management within the NLC is an integrated management strategy that seeks to:
The performance management process comprises planning, budgeting, monitoring and reporting of performance. The diagram below clearly shows the relationship between the processes and also highlights the Executive Authority’s accountability for the process to Parliament. Summary of reporting legislative requirements are tabled below:

Summary of reporting legislative requirements are tabled below:
| Performance management process | NLC |
| Strategic planning | Treasury Regulations – chapter 30 |
| Budgeting and implementation planning | Treasury Regulations – chapter 30 |
| Implementation | Treasury Regulations – chapter 30 |
| Reporting (in-year and annual reporting) | PFMA, Section 55(2)(a) and Treasury |
The NLC’s planning aims to undertake the following:
To be honest, open, accessible and fair in all our dealings, decisions and actions.
To take ownership of our responsibilities, to work effectively, efficiently, with professionalism and ensuring a positive sustainable impact on the communities we serve.
To provide a level of service which is of a high quality, target based and meets the expectations of all stakeholders.
To be sensitive to the needs of the community in order to initiate social upliftment.
Competent, capable and relevant lottery industry
Compliant and regulated lottery industry receptive to the NLC mandate
Fair and equitable distribution of grant funding
Effective and efficient administration of the NLC |
Financial sustainability, control and discipline in line with applicable legislation |
Initiatives geared towards ensuring compliance with the Lotteries Act |
Fair and equitable grant allocations |
|||
Performance indicators, baseline and targets |
||||||
|
|
|
||||