Stakeholder engagement and dialogue
The NLC has a range of stakeholders who have influence over the NLC and its operations and/or over whom the NLC has influence. The table below covers the key stakeholders, explains their influence on the NLC or the influence over them, the means of NLC engagement, their legitimate needs, interests and expectations and how the NLC has responded to these.
Regulatory response to legitimate needs of stakeholders
Key stakeholders of NLC’s regulatory function include lottery participants, lottery operators and other gaming regulators. The NLC strives to provide an enabling environment for licenced operators to conduct their affairs without a heavy regulatory burden to comply with.
To this end, the NLC engages regularly with the National Lottery Operator to ensure that regulatory requirements are streamlined, and that National Lottery operations are conducted efficiently while regulatory compliance is maintained.
As part of implementing one of the 2017 Indaba Resolutions to increase the uptake of society lotteries as a means of fundraising for NPOs, a model for conducting society lotteries was created to assist NPOs.
Compliance seminars are also held with organisations to create awareness on requirements of the Lotteries Act.
The Board approved the participants protection strategy, which aims to ensure achievement of the NLC’s legislated mandate to protect the interests of lottery participants. Objectives of the strategy, implemented through workshops conducted across the country, include:
- Identifying best practice in respect of participants protection in the lotteries sector.
- Enabling the NLC to make responsible play an integral part of its regulatory mandate and in so doing, minimise harm to society.
- Stating clear rules for the National Lottery operator and sports pools operator, society and other lottery operators relating to:
– Ensuring that interests of players and vulnerable groups are protected.
– Ensuring that the Act and its regulations, together with requirements of the licences (for National Lottery and sports pools) are strictly adhered to.
– Providing the public with accurate information to enable informed choices to be made about the National Lottery, sports pools, society and other lotteries. - Promoting a positive reputation for the National Lottery, sports pools, society and other lotteries, accurately reflecting their integrity as regulated lotteries and scheme operators.
Overview of stakeholder engagement during the year
